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Welcome to Step Up Consulting (UK) Ltd.


Supporting you to develop systems in "Improving Patient Experience and Outcomes"


The rapidly changing agenda of the NHS along with government’s various statutory requirements prerequisite developing systematic approaches to improve patient experience and outcomes.


Implementing such framework across all organisational structures can be extremely challenging without appropriate knowledge, skills, training and support. This also creates many challenges in relation to staff development, service redesign, undertaking the relevant assessments and producing the required frameworks with action plans to meet the appropriate obligations and statutory duties.

That's where Step Up Consulting can help you in Putting together the pieces of such Jigsaw Puzzles. Step Up Consulting specialises in this area and has been specifically set up to support the NHS organisations, Local Authorities and other public sector in this journey. Recently we have trained over 5000 NHS & other public sector leaders, management teams and senior managers from Chief Executives, Chairs to front line staff. These include PCTs, Acute Hospitals, Foundation Trusts, Mental Health and Learning Disability Trusts, SHA and Ambulance services nationally.

Due to the enormous success and on the request of many NHS & other public sector management staff we have now expanded our portfolio of training courses and support products. These now cover a range of training programmes, service specific training, workshops and support services. Please visit the section of "Training Courses" for more details.


Talhat Mahmood

Director - Step Up Consulting (UK) Ltd




Putting Compassionate Care

in Practice


To support the NHS professionals in the journey of practically delivering compassionate care and improving patient experience and outcomes, we have now launched a series of this specific, highly participative and interactive one day training course. For course brochure please Click here. For Course Dates & Booking Form Click here.




Bedside Manner, Communication & Engagement Training PACKAGE

Purchase full license and use the full course material in house for unlimited use!. For full brochure Click here

Communication, Engagement & Bedside Manner Training Improving Patient Experience

A unique series of highly participative and interactive courses with specific focus on one of the key essentials for effective patient care “the Bedside Manner, Engagement & Communication” in improving patient experience. The course is targeted at the staff working across the NHS, LA, private & vol. sector. For further information/ course overview please Click here or to view course brochure Click here. For Course Dates & Booking Form Click here

Communication and Conflict Management Training

A very specific, highly participative & interactive one day training course designed for individuals aspiring to strengthen their communication & collaboration skills to work confidently with others and determined to learn and practice structured approaches in dealing with and managing conflict. For course brochure please Click here or visit the section of Training Courses by Clicking here.

For Course Dates & Booking Form Click here.

Understanding the Fundamentals of Management

An intensive specifically designed one day course is intended to offer a flying start to both existing managers and to those moving into management or leading positions. The course provides theoretical and practical insights into understanding the fundamentals of management, manager’s roles and responsibilities together with a concrete foundation of the key skills necessary to be an effective manager whether it is driving performance, leading, delegating, team building, motivating, holding people accountable or using your own time effectively. Please Click here for course brochure. For Course Dates & Booking Form Click here


Contact

Mr. Talhat Mahmood
Director, Step Up Consulting (UK) Ltd.

Telephone & Fax:
02476 597577
Email: talhat.mahmood@stepupconsulting.co.uk
Address: Unit 8, Hanford Close Industrial Estaste, Stoney Stanton Road, Coventry CV6 5TL



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